COLLECTION AND USE OF PERSONAL INFORMATION

Personal information is data that can be used to identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with African Energy Chamber or an African Energy Chamber affiliated company. African Energy Chamber and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve content, and advertising. Here are some examples of the types of personal information African Energy Chamber may collect and how we may use it.

HOW WE USE YOUR PERSONAL INFORMATION

The personal information we collect allows us to keep you posted on African Energy Chamber’s latest updates and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.

We also use personal information to help us create, develop, operate, and improve our content and advertising, and for loss prevention and anti-fraud purposes.

From time to time, we may use your personal information to send important notices, such as communications about our terms, conditions, and policies. Because this information is important to your interaction with African Energy Chamber, you may not opt out of receiving these communications.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve African Energy Chamber’s communications.

COLLECTION AND USE OF NON-PERSONAL INFORMATION

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

We may collect information regarding customer activities on our website. This information is aggregated and used to help us provide more useful information to our readers and to understand which parts of our website are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

COOKIES AND OTHER TECHNOLOGIES

African Energy Chamber’s website, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy. Energy Capital & Power and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with African Energy Chamber more convenient and personal.

If you want to disable cookies and you’re using the Safari web browser, go to Safari preferences and then to the privacy pane to disable cookies. On your mobile device, go to Settings, then Safari, and then to the Cookies section. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of the African Energy Chamber website will not be available once cookies are disabled. As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. African Energy Chamber may use this information in our marketing and advertising services. In some of our email messages, we use a “click-through URL” linked to content on the African Energy Chamber website. When readers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages. Pixel tags enable us to send email messages in a format users can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

DISCLOSURE TO THIRD PARTIES

At times African Energy Chamber may make certain personal information available to strategic partners that work with Energy Capital & Power to provide products and services, or that help African Energy Chamber market to users.

SERVICE PROVIDERS

African Energy Chamber shares personal information with companies who provide services such as information processing, managing and enhancing customer data, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever African Energy Chamber operates.

OTHERS

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for African Energy Chamber to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

PROTECTION OF PERSONAL INFORMATION

African Energy Chamber takes the security of your personal information very seriously. When your personal data is stored by African Energy Chamber, we use computer systems with limited access housed in facilities using physical security measures. When you use some African Energy Chamber social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

INTEGRITY AND RETENTION OF PERSONAL INFORMATION

African Energy Chamber makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

CHILDREN

We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 without first receiving verifiable parental consent, we will take steps to delete the information as soon as possible.

LOCATION-BASED SERVICES

To provide location-based services on African Energy Chamber products, African Energy Chamber and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your African Energy Chamber computer or device. This location data is collected anonymously in a form that does not personally identify you and is used by African Energy Chamber and our partners and licensees to provide and improve location-based products and services.

THIRD-PARTY SITES AND SERVICES

African Energy Chamber websites and services may contain links to third-party websites and services. Our services may also use or offer services from third parties − for example, a third-party iPhone app. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

INTERNATIONAL USERS

All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy. Energy Capital & Power abides by the “safe harbor” frameworks set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected by organizations in the European Economic Area and Switzerland. Learn more about the U.S. Department of Commerce Safe Harbor Program.

OUR COMPANYWIDE COMMITMENT TO YOUR PRIVACY

To make sure your personal information is secure, we communicate our privacy and security guidelines to African Energy Chamber employees and strictly enforce privacy safeguards within the company.

PRIVACY QUESTIONS

If you have any questions or concerns about African Energy Chamber’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances. African Energy Chamber may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy

LAST UPDATE

07.02.2024

Terms & Conditions

2. Subject to availability and receipt of payment, requests will be processed within 6 days and delivery confirmed by email via booking voucher.

3. In cases of unavailability, African Energy Chamber will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee.

4. African Energy Chamber shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

5. Payment may be made via Visa and MasterCard or WireTransfer.

6. Card transactions will be acquired for African Energy Chamber via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

7. Customer details will be stored by African Energy Chamber separately from card details which are entered by the client on PayGate’s secure site.
For more detail on PayGate refer to www.paygate.co.za.

8. The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).

9. African Energy Chamber takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10. This website is governed by the laws of South Africa and African Energy Chamber chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 24 Somerset Rd, De Waterkant Cape Town, 8001, South Africa.

11. African Energy Chamber may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. This website is run by private company based in South Africa trading as African Energy Chamber

Email: [email protected]